Car sales of any kind is a brutal business, with everyone in the space jockeying for attention from car buyers. Historically, larger dealership groups could easily dominate the competition due to hyperinflated advertising budgets. Just as it has impacted every other...
The one controllable differentiating factor that can set your dealership apart from all the other ones that sell the same vehicles is: customer service. If you don’t teach your staff ~ all of your staff across all of your departments ~ how to consistently provide...
